Data protection

Collecting and processing anonymous data

Every hit on our website (santos.de) and every occasion on which a file stored on the website is accessed is logged by common Web server log files. The stored data is used for internal system-related and statistical purposes. Information logged includes the name of the accessed file, the date and time it was accessed, the data volume transmitted, a message reporting successful file access, the Web browser and the requesting domain. The IP addresses of the requesting computers are also logged. This data is anonymous/non-personal and cannot be attributed to specific individuals. This data is not merged with other data sources and is deleted once it has been statistically evaluated. Additional data is only collected if you provide it voluntarily as part of an enquiry, a registration and/or after logging in.

Using and passing on personal data

Insofar as you have provided us with personal data, we will use it solely to respond to your enquiries, to process contracts concluded with you, to grant personalised user access/rights and for technical administration purposes. Under no circumstances will such data be sold, leased or similar to uninvolved third parties. Your personal data will only be passed on to third parties or transmitted in any other way if this is necessary for the purposes of processing contracts, maintaining brokerage data and/or submitting offers. Any stored personal data will be deleted once you revoke your consent for it to be stored or if its storage is prohibited due to any other legal reasons. If you request to have your data deleted, this will result in access being denied.

SERVER LOG FILES

For technical reasons, the operator of this website automatically collects and stores server log files transmitted by your browser:

Operating system
Browser type/version
Referrer (URL of the website from which you were redirected to us)
IP address (spam protection, clear assignment)
Time of your visit

The data stored by the server cannot and will not be assigned to any individual person. The log data will be automatically deleted after 14 days or once it has been statistically evaluated. Please appreciate that server log data is absolutely essential for the security and protection of this website.

Cookies

The website uses so-called cookies in a number of different places. They serve to make our site more user-friendly, effective and secure. Cookies are small text files that are placed on your computer and stored by your browser. The cookies we use are so-called ‘session cookies’. You are able to define how long cookies are stored in the user profile of your computer and delete them from your computer at any time.

Google Analytics

This website can use analysis programs (such as Google Analytics). Such Web analysis services measure access figures. By using this website, you consent to non-personal data being collected and processed by such analysis programs. You can find further details in the Google privacy policy.

Right to information

If you submit a written request, we will be happy to inform you of the personal data stored about you, if any such data is available. To receive any information, you must identify yourself as the person about whom the information is to be released, or prove that you are authorised to receive information about a third party.

Security notice

By employing all technical and organisational measures at our disposal, we make every effort to ensure that personal data is stored in a manner that makes it inaccessible to third parties. When transmitting your data over the Internet, for instance via email or by completing a form, the nature of the process means that we are unable to fully guarantee the security of the data transmitted.